Terms & Conditions of Use – TransAfrica Life
© 2025 TransAfrica Life Insurance Company Limited. All rights reserved.
Welcome: This website is operated by TransAfrica Life Insurance Company Limited (“TransAfrica Life”), a long-term insurer and financial services provider licensed by Central Bank of Lesotho since 2018. By accessing or using this website, you agree to be bound by these Terms & Conditions. Please read them carefully. If you do not agree, please exit now.
1. Modifications
TransAfrica Life reserves the right to amend these Terms without prior notice. Updated Terms apply immediately upon publishing. You are responsible for reviewing them periodically and to act in accordance with terms and conditions of use.
2. Permitted Use
You may access, view, download, and print materials on this site solely for personal, non-commercial use or within your organization for purposes related to TransAfrica Life’s products and services. You must retain all copyright, trademark, and proprietary notices. Any unauthorized use is prohibited and may give rise to legal liability.
3. Ownership & Intellectual Property
All site content—text, graphics, logos, design, forms, brochures, and FAQs—are owned by TransAfrica Life and protected under Lesotho and international intellectual property laws. Unless explicitly authorized in writing, no license or right is granted beyond what is stated herein.
4. Trademark Policy
TransAfrica Life’s artwork, logos and trademarks may not be used without prior written consent. All other third-party marks belong to their respective owners. Nothing in these Terms grants you a license to use them without prior authorization.
5. Links to External Sites
This site may contain links to third-party domains for convenience or reference. We as TransAfrica Life do not endorse, guarantee, or assume liability for any such external content or its availability. Use such linked sites at your discretion and risk.
6. Privacy & Use of Personal Data
Personal information you submit may be used for internal business purposes—such as processing applications, quotes, claims, marketing, or support—and may be disclosed to employees, service providers, or affiliates only as strictly required and with your consent. We treat such data as confidential except where disclosure is required by law (e.g., the Insurance Act 2014 or court order) lesotholii.org. We may anonymize aggregate data for statistical reporting.
Your privacy is important to us; please refer to our Privacy Policy for full details.
7. Disclaimer of Warranties
All information and materials on this website are provided “as is.” TransAfrica Life makes no warranties—express or implied—regarding accuracy, currency, or suitability, including merchantability or fitness for a particular purpose.
8. Limitation of Liability
Under no circumstances shall TransAfrica Life, its officers, directors, employees, or affiliates be liable for any direct, indirect, incidental, consequential, punitive, or special damages—including loss of profits, data, or business interruption—arising from your access to or use of this site or linked websites, even if advised of possible damages.
9. Termination
TransAfrica Life may suspend or terminate your access at its sole discretion, including for breaches of these Terms. Provisions such as disclaimers, indemnities, and limitation clauses will survive termination.
10. Indemnity
You agree to indemnify and hold harmless TransAfrica Life and its affiliates from any liability, claim, or damages resulting from your use or misuse of this site.
11. Governing Law & Severability
These Terms are governed by the laws of Lesotho and accordance with international business laws. If a provision is found unenforceable, it will be severed, and the remainder will remain in effect. This document constitutes the entire agreement regarding site use and may only be amended in writing, signed by TransAfrica Life.
13. Special Notes for Insurance Customers
- TransAfrica Life operates under and complies with the Insurance Act, 2014 of Lesotho, which includes provisions for credit life and funeral insurance policies, waiting periods, policyholder protection, and disclosure obligations.
- Your rights as a policyholder (e.g., insured beneficiaries) are shaped by local regulation and policy contract terms. Claims processing, waiting periods, and policy limitations must align with the Insurance Act.
Summary
This site provides information—no legal advice—for personal or professional use within permitted boundaries. The information is provided “as is,” with no guarantee of accuracy or completeness. Use of this site is at your risk and subject to Lesotho law. Contact TransAfrica Life directly for formal legal, financial, or insurance advice or documentation.
Contact Us
For questions about these Terms or our services, please contact:
TransAfrica Life Insurance Company Limited LTD
Moposo House, Shop 6, Kingsway, Maseru, Lesotho
Main Office: +266 223 24606
WhatsApp: +266 620 24606
Mobile: +266 562 02806
Email: lesothoadmin@trans-africa.co.za